Privacy Policy

1. Introduction

JNMG Ventures ("we," "us," or "our") operates Polish ("Service"), an AI-powered writing assistant. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account (email address, name)
• Make a purchase (billing information, payment method details)
• Contact us for support (email address, message content)
• Subscribe to our newsletter or communications (email address)

2.2 Content Data

When you use Polish to improve your writing, we collect and process the text content you submit ("Your Content"). This includes:

• Original text you input into the editor
• AI-generated suggestions and improvements
• Your editing history and preferences

2.3 Usage Information

We automatically collect certain information about your device and how you interact with the Service:

• Log data (IP address, browser type, operating system, pages visited, time spent)
• Device information (device type, unique device identifiers)
• Usage patterns (features used, frequency of use, AI model preferences)
• Credit usage and transaction history

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain the Service

• Process and fulfill your requests for AI-powered writing assistance
• Manage your account and preferences
• Process payments and maintain transaction records
• Track credit usage and balances

3.2 To Improve and Optimize the Service

• Analyze usage patterns to improve our Service
• Monitor and analyze trends, usage, and activities
• Develop new features and functionality
• Detect, prevent, and address technical issues

3.3 To Communicate with You

• Send you service-related announcements and updates
• Respond to your comments, questions, and support requests
• Send you marketing communications (with your consent)
• Notify you about changes to our Service or policies

3.4 For Legal and Security Purposes

• Comply with legal obligations and enforce our terms
• Protect against fraud and abuse
• Protect the security and integrity of the Service

4. Third-Party AI Providers

To provide AI-powered features, we share Your Content with third-party AI providers, specifically OpenAI and Anthropic. When you use Polish:

• Your text is sent to these AI providers for processing
• These providers process your content according to their own privacy policies and terms
• We use API integrations that may be subject to the providers' data retention and usage policies

We encourage you to review the privacy policies of these third-party providers:

• OpenAI Privacy Policy: https://openai.com/privacy
• Anthropic Privacy Policy: https://www.anthropic.com/privacy

We do not control and are not responsible for how these third-party providers handle your data.

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Hosting and infrastructure services
• Analytics providers
• Customer support tools
• Email service providers

5.2 AI Service Providers

As described in Section 4, we share Your Content with OpenAI and Anthropic to provide AI-powered features.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.5 With Your Consent

We may share your information for any other purpose with your consent.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Information: Retained until you delete your account, plus a reasonable period for backup and legal purposes
• Your Content: Stored for as long as your account is active and for a limited period after account deletion
• Usage Data: Retained for up to 24 months for analytics and service improvement
• Payment Information: Retained as required for tax and accounting purposes (typically 7 years)

When we no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your data in a portable format.

8.2 Correction

You can update or correct your account information at any time through your account settings.

8.3 Deletion

You can request deletion of your account and associated data. Note that we may retain certain information as required by law or for legitimate business purposes.

8.4 Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you will still receive essential service-related communications.

8.5 Cookies

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Service may not function properly without cookies.

To exercise any of these rights, please contact us at privacy@polishapp.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take steps to ensure that your information receives an adequate level of protection, such as using standard contractual clauses approved by regulatory authorities.

10. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at privacy@polishapp.com.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

We process your personal data based on the following legal bases:

• Contract: Processing necessary to provide the Service you requested
• Legitimate interests: To improve our Service and communicate with you
• Consent: For marketing communications (which you can withdraw at any time)
• Legal obligations: To comply with applicable laws

You also have the right to lodge a complaint with a supervisory authority in your country.

13. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" feature. Because there is not yet an accepted standard for how to respond to Do Not Track signals, we do not currently respond to such signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date at the top of this page
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

JNMG Ventures

Email: privacy@polishapp.com

Support: support@polishapp.com